Gestire · Ana for guests on WhatsApp
Your guests talk to Ana on WhatsApp
Guests write or send a voice note in their own language. Ana answers from your hotel’s information, books rooms in the chat and passes requests to your team. A voice note gets a voice note back.
Pearl Hotel
ChatBeds · Maria, receptionist
Answers any question
From your hotel’s own information, in the guest’s language.
Text or voice note
Guests write or speak. A voice note gets a voice note back.
Books in the chat
Room photos, extras, promo codes and gift vouchers, all in the conversation.
Bargains within your limits
A guest who asks for a better price gets an offer from Ana.
Takes requests
Towels, repairs, wake-up calls and taxis go straight to your team.
Changes and cancellations
Once the guest gives their last name and check-in date, Ana changes or cancels the booking.
Altro di ChatBeds
Operatività su WhatsApp
Il tuo team gestisce l’hotel da WhatsApp, con testo o vocale, in qualsiasi lingua.
Ana, assistente vocale
Parla con ChatBeds: Ana configura il tuo hotel, risponde alle domande e fa il lavoro quotidiano a voce, in 20 lingue.
Ana alla reception
Un tablet al banco dove gli ospiti fanno check-in e check-out, fanno domande e inviano richieste, a voce o al tocco.
Gestisci il tuo hotel da WhatsApp, da oggi
Gratis fino a 3 camere. Le strutture più grandi iniziano con 14 giorni di prova gratuita. Si configura in pochi minuti.