運営 · Phone calls and night mode
Ana answers the phone and runs the night
Ana answers WhatsApp calls and your phone numbers with her voice. At night she runs the front desk with the reception tablet, calls in staff when she needs to, and leaves you a report in the morning.
CB
Pearl Hotel
ChatBeds · Maria、フロント係
0:06“Habitación 12 para Daniel, dos noches desde hoy, dos personas”09:41
Answers your calls
WhatsApp calls, and phone numbers through Twilio, Telnyx or your own SIP line.
Questions, prices and bookings
She answers questions, gives prices, books rooms with extras, takes requests and puts the call through to the desk.
Runs the desk at night
Late guests check in at the reception tablet with Ana.
An on-call ladder
She handles it herself, sends a message, calls someone or alerts everyone, depending on how urgent it is.
ID approval from anywhere
Staff check and approve a guest’s ID remotely.
A morning report
What happened in the night, ready when your team starts.