Operate · Ana for guests on WhatsApp
Your guests talk to Ana on WhatsApp
Guests write or send a voice note in their own language. Ana answers from your hotel’s information, books rooms in the chat and passes requests to your team. A voice note gets a voice note back.
Pearl Hotel
ChatBeds · Maria, receptionist
Answers any question
From your hotel’s own information, in the guest’s language.
Text or voice note
Guests write or speak. A voice note gets a voice note back.
Books in the chat
Room photos, extras, promo codes and gift vouchers, all in the conversation.
Bargains within your limits
A guest who asks for a better price gets an offer from Ana.
Takes requests
Towels, repairs, wake-up calls and taxis go straight to your team.
Changes and cancellations
Once the guest gives their last name and check-in date, Ana changes or cancels the booking.
More of ChatBeds
WhatsApp operations
Your team runs the hotel from WhatsApp, by text or voice note, in any language.
Ana, voice assistant
Talk to ChatBeds: Ana sets up your hotel, answers questions and does daily work by voice, in 20 languages.
Ana at reception
A tablet at the desk where guests check in and out, ask questions and send requests, by voice or touch.
Run your hotel from WhatsApp, starting today
Free for up to 3 rooms. Bigger properties start with a 14-day free trial. Set-up takes minutes.