Data deletion
Last updated 9 October 2026. Bang Tech Inc., 131 Continental Dr Suite 305, Newark, DE 19713, US.
Hotels (account owners)
- Disconnect WhatsApp: Chat settings, Disconnect. We stop receiving messages from the number and delete its access token.
- Close the account: email us from the owner's address. We delete or anonymise the account's data within 90 days, except records we must keep by law (such as invoices).
Staff members
Ask your hotel to remove you from its team; your number then stops working with ChatBeds. Your name stays on past records (such as "cleaned by") as the hotel's business record. To have it removed, ask the hotel, or write to us and we will pass your request to it.
Guests
Your booking details belong to the hotel you stayed with, so please contact the hotel. If you cannot reach it, write to us and we will help.
Data from Facebook or WhatsApp sign-up
When a hotel connects its number through Meta, we keep only the business account and phone number identifiers and an access token. To delete them, disconnect WhatsApp in ChatBeds, or remove ChatBeds from your Business Integrations in Meta Business settings, or email us. We confirm by email when it is done.
Ask us
Email contact@chatbeds.app with "Data deletion" in the subject, or write to Bang Tech Inc., 131 Continental Dr Suite 305, Newark, DE 19713, US. We answer within 30 days.