Sell · Payment in the chat
Guests pay in the chat
Choose how guests pay when they book on WhatsApp: at the hotel, or in advance. Ana sends a Pay now button that opens a secure card page, then a receipt and the full booking confirmation.
Pearl Hotel
ChatBeds · Maria, receptionist
Your choice of advance
Pay at the hotel, or ask for 100%, 50%, any percent or the first night.
A Pay now button
It opens a secure card page. Guests never get a raw link.
A reminder, then a release
Unpaid after 1 hour, the guest gets a reminder. Unpaid after 2 hours, the booking is cancelled on its own.
Receipt and confirmation
Once paid, the guest gets a payment receipt and a full booking confirmation in WhatsApp.
More of ChatBeds
WhatsApp operations
Your team runs the hotel from WhatsApp, by text or voice note, in any language.
Ana, voice assistant
Talk to ChatBeds: Ana sets up your hotel, answers questions and does daily work by voice, in 20 languages.
Ana at reception
A tablet at the desk where guests check in and out, ask questions and send requests, by voice or touch.
Run your hotel from WhatsApp, starting today
Free for up to 3 rooms. Bigger properties start with a 14-day free trial. Set-up takes minutes.