Operar · Guest Memory
Every guest remembered, the way they like it
ChatBeds picks up what guests like from their WhatsApp chats and calls (a high floor, extra pillows, breakfast at seven), asks them once to confirm, and puts it on their next booking for your team to see. Guests can see and forget anything, and their answer about offers is kept too.
Pearl Hotel
ChatBeds · Maria, recepcionista
Picked up from the conversation
Only what the guest said in their own words, never a guess.
Asked once
One WhatsApp question: shall we remember this for next time? Yes or no.
On the next booking
Confirmed preferences become the booking's requests, and the team sees them on the booking.
Never the sensitive things
Nothing about health, religion or anything like it is ever kept.
Offers only with a yes
The guest's yes or no to offers is kept per channel, and STOP on WhatsApp ends them.
A Passport to other hotels
Guests carry what they confirmed to other ChatBeds hotels, and can take it back from any of them.
Más de ChatBeds
Operaciones por WhatsApp
Tu equipo gestiona el hotel desde WhatsApp, por texto o nota de voz, en cualquier idioma.
Ana, asistente de voz
Habla con ChatBeds: Ana configura tu hotel, responde preguntas y hace el trabajo diario por voz, en 20 idiomas.
Ana en recepción
Una tablet en el mostrador donde los huéspedes hacen el check-in y el check-out, preguntan y envían peticiones, por voz o tocando la pantalla.
Gestiona tu hotel desde WhatsApp, desde hoy mismo
Gratis hasta 3 habitaciones. Los alojamientos más grandes empiezan con 14 días de prueba gratis. Se configura en minutos.