Betreiben · Guest Memory
Every guest remembered, the way they like it
ChatBeds picks up what guests like from their WhatsApp chats and calls (a high floor, extra pillows, breakfast at seven), asks them once to confirm, and puts it on their next booking for your team to see. Guests can see and forget anything, and their answer about offers is kept too.
Pearl Hotel
ChatBeds · Maria, Rezeptionistin
Picked up from the conversation
Only what the guest said in their own words, never a guess.
Asked once
One WhatsApp question: shall we remember this for next time? Yes or no.
On the next booking
Confirmed preferences become the booking's requests, and the team sees them on the booking.
Never the sensitive things
Nothing about health, religion or anything like it is ever kept.
Offers only with a yes
The guest's yes or no to offers is kept per channel, and STOP on WhatsApp ends them.
A Passport to other hotels
Guests carry what they confirmed to other ChatBeds hotels, and can take it back from any of them.
Mehr von ChatBeds
WhatsApp-Betrieb
Ihr Team führt das Hotel über WhatsApp, per Text oder Sprachnachricht, in jeder Sprache.
Ana, Sprachassistentin
Sprechen Sie mit ChatBeds: Ana richtet Ihr Hotel ein, beantwortet Fragen und erledigt die tägliche Arbeit per Stimme, in 20 Sprachen.
Ana an der Rezeption
Ein Tablet am Empfang, an dem Gäste ein- und auschecken, Fragen stellen und Wünsche senden, per Stimme oder Touch.
Führen Sie Ihr Hotel über WhatsApp, ab heute
Kostenlos für bis zu 3 Zimmer. Größere Unterkünfte starten mit 14 Tagen kostenlosem Test. Die Einrichtung dauert nur Minuten.