Operate · WhatsApp operations
The app your team already uses is now your PMS
Staff send a message or a voice note to the hotel's WhatsApp number. ChatBeds understands it, does it in the PMS and tells the right people. No app to install, no login to remember, no training course.
Pearl Hotel
ChatBeds · Maria, lễ tân
Vận hành qua WhatsApp · 0:27
Vận hành khách sạn từ WhatsApp
Text or voice, any language
"Room 12 is clean" or a voice note in Spanish, Arabic or Hindi: ChatBeds works out what was meant and asks for anything missing before it acts.
Only what each role may do
Receptionists book and check in, housekeepers report rooms, technicians close tickets. A housekeeper asking for a booking is politely refused.
Alerts that follow shifts
A room to clean goes to the housekeeper on duty. Off shift, staff hear nothing; owners and GMs still get what is critical.
Joining takes one reply
Add a staff member's number and send the invite. They reply YES on WhatsApp and are connected.
Your hotel's own number
Connect the number with Meta in a few minutes, or keep using it on the WhatsApp Business app on your phone at the same time.
Every action is logged
What was done from chat shows on the dashboard at once, with who did it and when.
- book 101 Daniel 2 guests 2n
- checkin 101
- 301 clean
- AC leaking in 305
- stock towels
- occupancy
Or say it in your own words, in any language, by text or voice note.
More of ChatBeds
Ana, voice assistant
Talk to ChatBeds: Ana sets up your hotel, answers questions and does daily work by voice, in 20 languages.
Ana at reception
A tablet at the desk where guests check in and out, ask questions and send requests, by voice or touch.
Front desk
Tape chart, bookings, check-in and check-out, walk-ins and guest folios.
Vận hành khách sạn từ WhatsApp, ngay hôm nay
Miễn phí đến 3 phòng. Cơ sở lớn hơn bắt đầu với 14 ngày dùng thử miễn phí. Thiết lập chỉ mất vài phút.