Operate · Restaurant and room service
Room service your guests order on WhatsApp
A guest staying with you messages your WhatsApp number, sees the menu with photos and prices, taps a dish and picks how many. The order reaches the kitchen and goes on the bill for their room, and the restaurant team runs the menu, orders and table bookings from their own page.
Pearl Hotel
ChatBeds · khách phòng 214
A menu with photos
Each dish shows as a card with its photo, price and description. Guests tap one and pick how many, or simply write "2 club sandwich".
Charged to the room
Before the first order the guest sends their room number, and their surname when the booking has a different phone number. Every order then goes on that room's bill.
Any language, text or voice
Guests write or send a voice note in their own language and get the answer in it; a voice note gets a voice note back.
The kitchen is told
A new order chimes on the restaurant's live board and reaches the kitchen and the F&B manager on WhatsApp.
Track or cancel
"My order" tells the guest where it is. Until the kitchen accepts it, "cancel order" cancels it and takes the charge off the bill.
A menu you edit in minutes
Sections, dishes, prices, photos, dietary tags, serving hours and a sold-out switch, all from the dashboard.
Table bookings
Enter your tables and seats, see the free times for any day and book a party in, then mark it seated, done or a no-show.
Logins for the restaurant team
Restaurant managers and kitchen staff sign in to the restaurant page only, without the rest of the hotel.
Table bookings are made by your team on the dashboard; guests cannot book a table on WhatsApp yet.
More of ChatBeds
WhatsApp operations
Your team runs the hotel from WhatsApp, by text or voice note, in any language.
Ana, voice assistant
Talk to ChatBeds: Ana sets up your hotel, answers questions and does daily work by voice, in 20 languages.
Ana at reception
A tablet at the desk where guests check in and out, ask questions and send requests, by voice or touch.
Vận hành khách sạn từ WhatsApp, ngay hôm nay
Miễn phí đến 3 phòng. Cơ sở lớn hơn bắt đầu với 14 ngày dùng thử miễn phí. Thiết lập chỉ mất vài phút.