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Vận hành · Ana for guests on WhatsApp

Your guests talk to Ana on WhatsApp

Guests write or send a voice note in their own language. Ana answers from your hotel’s information, books rooms in the chat and passes requests to your team. A voice note gets a voice note back.

CB

Pearl Hotel

ChatBeds · Maria, lễ tân

0:06“Habitación 12 para Daniel, dos noches desde hoy, dos personas”09:41

Answers any question

From your hotel’s own information, in the guest’s language.

Text or voice note

Guests write or speak. A voice note gets a voice note back.

Books in the chat

Room photos, extras, promo codes and gift vouchers, all in the conversation.

Bargains within your limits

A guest who asks for a better price gets an offer from Ana.

Takes requests

Towels, repairs, wake-up calls and taxis go straight to your team.

Changes and cancellations

Once the guest gives their last name and check-in date, Ana changes or cancels the booking.

Vận hành khách sạn từ WhatsApp, ngay hôm nay

Miễn phí đến 3 phòng. Cơ sở lớn hơn bắt đầu với 14 ngày dùng thử miễn phí. Thiết lập chỉ mất vài phút.