Beheren · Guest Memory
Every guest remembered, the way they like it
ChatBeds picks up what guests like from their WhatsApp chats and calls (a high floor, extra pillows, breakfast at seven), asks them once to confirm, and puts it on their next booking for your team to see. Guests can see and forget anything, and their answer about offers is kept too.
Pearl Hotel
ChatBeds · Maria, receptioniste
Picked up from the conversation
Only what the guest said in their own words, never a guess.
Asked once
One WhatsApp question: shall we remember this for next time? Yes or no.
On the next booking
Confirmed preferences become the booking's requests, and the team sees them on the booking.
Never the sensitive things
Nothing about health, religion or anything like it is ever kept.
Offers only with a yes
The guest's yes or no to offers is kept per channel, and STOP on WhatsApp ends them.
A Passport to other hotels
Guests carry what they confirmed to other ChatBeds hotels, and can take it back from any of them.
Meer van ChatBeds
Werken via WhatsApp
Uw team runt het hotel vanuit WhatsApp, met tekst of spraakbericht, in elke taal.
Ana, spraakassistent
Praat met ChatBeds: Ana richt uw hotel in, beantwoordt vragen en doet dagelijks werk met spraak, in 20 talen.
Ana bij de receptie
Een tablet aan de balie waar gasten in- en uitchecken, vragen stellen en verzoeken sturen, met spraak of aanraking.
Beheer uw hotel vanuit WhatsApp, vandaag nog
Gratis tot 3 kamers. Grotere accommodaties starten met 14 dagen gratis proberen. Instellen kost een paar minuten.