Kelola · Guest Memory
Every guest remembered, the way they like it
ChatBeds picks up what guests like from their WhatsApp chats and calls (a high floor, extra pillows, breakfast at seven), asks them once to confirm, and puts it on their next booking for your team to see. Guests can see and forget anything, and their answer about offers is kept too.
Pearl Hotel
ChatBeds · Maria, resepsionis
Picked up from the conversation
Only what the guest said in their own words, never a guess.
Asked once
One WhatsApp question: shall we remember this for next time? Yes or no.
On the next booking
Confirmed preferences become the booking's requests, and the team sees them on the booking.
Never the sensitive things
Nothing about health, religion or anything like it is ever kept.
Offers only with a yes
The guest's yes or no to offers is kept per channel, and STOP on WhatsApp ends them.
A Passport to other hotels
Guests carry what they confirmed to other ChatBeds hotels, and can take it back from any of them.
Lebih banyak dari ChatBeds
Operasional WhatsApp
Tim Anda menjalankan hotel dari WhatsApp, lewat teks atau pesan suara, dalam bahasa apa pun.
Ana, asisten suara
Bicaralah dengan ChatBeds: Ana menyiapkan hotel Anda, menjawab pertanyaan, dan mengerjakan tugas harian lewat suara, dalam 20 bahasa.
Ana di resepsionis
Tablet di meja resepsionis tempat tamu check-in dan check-out, bertanya, dan mengirim permintaan, lewat suara atau sentuhan.
Jalankan hotel Anda dari WhatsApp, mulai hari ini
Gratis hingga 3 kamar. Properti yang lebih besar mulai dengan uji coba gratis 14 hari. Penyiapan hanya butuh beberapa menit.