Run your hotel
from WhatsApp
A complete hotel PMS your staff run with a WhatsApp message. Bookings, clean rooms and repairs update the dashboard instantly.
Text or voice note, in Spanish., in Arabic., in French., in Hindi., in Portuguese., in English.
- Free for up to 3 rooms
- No app for staff
- 0% commission
Pearl Hotel
ChatBeds · Maria, receptionist
How it works
From a message to a done job
Most hotel software asks staff to learn a new screen. ChatBeds works where they already are, and keeps managers in control.
Step 1
Staff say it their way
A receptionist sends a voice note in Spanish, Arabic or English, or just types it. No app, no form, no training.
0:06“Habitación 12 para Daniel, dos noches desde hoy, dos personas”
09:41
Maria, receptionist · from her own phone
Step 2
ChatBeds understands
AI turns it into the right command, checks their role allows it, and asks for anything missing before it acts.
Understood · SpanishRoom12GuestDanielStayToday · 2 nightsGuests2book 12 Daniel 2 guests 2n
Role check: front desk may book ✓
Step 3
The PMS is updated
The booking is priced, checked for clashes and placed on the tape chart, with the same rules as the dashboard.
Tape chart · Fri to Mon
10111214No clashes · $420 · confirmation sent
Step 4
The right people are told
Housekeeping on shift hears about it. Off-duty staff are left alone; managers still get what is critical.
Who hears about it
- SSofiaHousekeeping · on shift Prepare room 12
- AAnnaGM · off shift Not disturbed (not critical)
- LLucasHousekeeping · off shift Not disturbed
Step 5
And it is on record
Every action shows who did it, when, and whether from WhatsApp or the dashboard.
Activity log · today
- 09:41Maria · Booked room 12 for Daniel MooreWhatsApp
- 11:38Sofia · Reported room 301 cleanWhatsApp
- 11:42Anna · Passed room 301 at inspectionDashboard
- 16:02James · Fixed MT-1047: replaced the valveWhatsApp
“Habitación 12 para Daniel, dos noches desde hoy, dos personas”
09:41
Maria, receptionist · from her own phone
Meet Ana
A voice assistant built in, in 20 languages
Talk to Ana the way you talk to a colleague. She is on this website, the help centre and in the app, and the conversation carries on as you move between them.
Sets up your hotel with you
Property, rooms and prices, the plan, WhatsApp and your team, booking sites, your booking page and Stripe.
Answers from the help centre
Ask anything about ChatBeds. If she doesn't know, she says so and offers a person.
Does the daily work by voice
Bookings, check-ins, room status and more, as your role allows. Every change is read back before it runs.
Welcomes guests at reception
On a tablet at the desk, guests check in, check out and ask for what they need.
- English
- Español
- Português
- Français
- Deutsch
- Italiano
- Nederlands
- Polski
- Русский
- Türkçe
- العربية
- हिन्दी
- اردو
- বাংলা
- Bahasa Indonesia
- ไทย
- Tiếng Việt
- 日本語
- 中文
- 한국어
Ana is an AI, powered by Google Gemini. Your voice is never recorded; a text copy is kept for 90 days. Visitors can talk with her for a few minutes a day.
AnaAI assistant
Anna, GM · in the app
- You: Book room 101 for Daniel Moore, two nights from today.
Changes are read back before they run
Features
Everything a hotel runs on. In one system.
Pricing, night audit, stock, the owner portal and Ana come with the plan; Ana at reception is an optional add-on. Built for the front desk, housekeeping and the owner alike.
Habitación 301 lista
301 clean ✓
Speaks your team's language
Text or voice, in Spanish, Arabic, Hindi, French or any other language. ChatBeds replies in the language you choose.
Alerts that follow shifts
Tasks reach whoever is on duty. Off shift means quiet, except what owners and GMs must know.
RevBot pricing
Rates by season, weekday and occupancy, with AI suggestions you approve in one tap.
Deluxe King · 2 nights
$420
0%
commission
Your booking page, 0% commission
Guests book and pay you directly by card. The booking lands on your tape chart like any other.
Channel calendars
Airbnb, Booking.com, Vrbo and Expedia calendars kept in step, room by room.
Room 301
Ready · 92/100
Pillows: fluff ✓
Photo checks for clean rooms
AI scores the photo; the supervisor sees what to fix before walking up.
Who did what, when
Every booking, cleaned room and fixed fault, with the person and the channel.
Ana, the voice assistant
Talk to ChatBeds in 20 languages. Ana sets up your hotel, answers questions and does the daily work, reading changes back first.
Checked in · Room 204 · key ready
Ana at reception
A tablet at the desk: guests check in and out, ask questions and send requests, by voice or touch. Key cards from your own system.
The dashboard
A full PMS behind every message
Managers get a calm, fast dashboard for the whole hotel: the tape chart, housekeeping board, prices, money and reports.
Every room and night at a glance, with today's arrivals, departures and rooms to clean.
0%
commission on direct bookings
3 rooms
free, for as long as you like
14 days
free trial on every paid plan
200+
countries with their own prices
One system
Operate, sell, earn and stay in control
01
Operate
Front desk, housekeeping and maintenance, run from WhatsApp and the dashboard.
02
Sell
Your own booking page and a channel manager, with no commission on direct bookings.
04
Control
Money, stock, people and a record of who did what.
Getting started
Live the same day
- 1
Tell us about your property
A short set-up creates your rooms and suggests the plan that fits.
- 2
Connect your WhatsApp number
A few clicks with Meta. Keep the WhatsApp Business app on the same number if you like.
- 3
Invite your team
Each person gets an invite on WhatsApp, replies YES, and starts working.
Made for
From a 3-room guesthouse
to a hotel group
Independent hotels
Everything a 10 to 150 room hotel needs, in one place
Boutique hotels
Personal service, without the paperwork
B&Bs and guesthouses
Run a guesthouse from your phone
Hostels
Busy front desk, small team
Serviced apartments
Apartments, owners and channels under control
Hotel groups
Several properties, one way of working
Pricing
Fair prices, set for your country
Pay per room, at a price set for where your property is, in local money in many countries. Free for up to 3 rooms; yearly billing gives two months free.
Questions
Good to know
Anything else? Talk to us.
Do my staff need to install an app?
No. Staff use WhatsApp on the phone they already have. Owners and managers use the ChatBeds dashboard in a web browser.
Which languages can staff use?
Any language WhatsApp users write or speak in, including voice notes. The hotel chooses the language ChatBeds replies in, or lets it reply in each person's own language.
Can I keep using the WhatsApp Business app?
Yes. You can connect a new number, or the number you already use on the WhatsApp Business app and keep using the app on your phone.
Who pays for WhatsApp messages?
WhatsApp charges businesses for some conversations. Those charges go to the payment method you add in Meta's WhatsApp Manager; ChatBeds does not add anything on top.
Is there a free plan?
Yes: Free covers up to 3 rooms. Larger properties choose a plan and start with a 14-day free trial.
How is the price worked out?
Per room, per month, in your country's currency, with a monthly minimum. Yearly billing gives two months free. Prices are before tax.
Run your hotel from WhatsApp, starting today
Free for up to 3 rooms. Bigger properties start with a 14-day free trial. Set-up takes minutes.